The management fee structure at WG is designed to be flexible and tailored to the unique characteristics of each property we manage.  Factors such as the type of property, its revenue potential, and the number of properties currently under negotiation all play a role in determining the management fee.  We understand that every host’s situation is different, which is why we work closely with each individual host to establish a fee that aligns with their specific needs and goals.

Our Account Management team is dedicated to providing personalized support and guidance throughout the fee negotiation process.  We welcome hosts to share details about their property with us, allowing our team to conduct a thorough assessment and provide transparent insights into the associated costs.  Whether you’re curious about our fee structure or have specific questions about your property, our team is here to help.

By understanding the unique characteristics of your property and your goals as a host, we can ensure that our management fee accurately reflects the value of our services while also meeting your budgetary requirements.  Get in touch with us today to start the conversation and discover how WG can help you maximize the potential of your property.

Assuming we have photographs of your property and all necessary information from you the Investor/Property Owner (such as government ID, a fully completed House Manual, and the listing deposit), your property listing can be posted within 48 hours or less. If professional photography is arranged, it may take up to 72 hours for the photographer to edit and submit the final images.  Following this, the listing will be live within 2-3 days.

For platforms other than Airbnb, the approval process may vary. Listings typically take approximately 24 to 48 hours for approval from HomeAway.  However, for Booking.com, due to their distinct approval procedures, it may take an additional 3 to 4 weeks for the listing to be approved.

Vacation rental management involves the thorough oversight and administration of a short-term rental property, often catering to vacationers or short-stay guests.  This encompasses tasks such as handling reservations, arranging for cleaning and upkeep services, and ensuring compliance with legal and safety standards.  A vacation rental manager assumes responsibility for all facets of the rental process, including promoting the property through marketing efforts, liaising with guests, and managing payments.  Additionally, they ensure that the property is fully furnished and stocked with necessary amenities and provisions.  Effective vacation rental management contributes to positive guest experiences, increased occupancy rates, and enhanced rental revenue.

Managing short-term rental (STR) properties involves overseeing various operational aspects, including booking management, guest communication, and coordinating cleaning and maintenance services.  As experts in managing STR properties like Airbnb rentals, we handle day-to-day tasks associated with property rental, allowing property owners to save time and resources. Additionally, we offer supplementary services such as professional photography, optimizing pricing strategies, enhancing listing visibility in search results, and screening guests. The management fee is typically based on a percentage of the gross total rental income, with property owners maintaining ownership and control of their properties. Effective communication between the Manager and property owner is vital to ensure that the property management aligns with the owner’s objectives and preferences.

Engaging the services of a professional STR manager can yield numerous benefits, such as enhanced efficiency, elevated guest satisfaction, and augmented rental revenue.  A proficient manager adeptly handles every aspect of the rental process, encompassing marketing initiatives, reservation management, guest correspondence, and property upkeep.  This relieves property owners of the burdensome tasks, granting them the liberty to concentrate on other endeavors.  Moreover, an experienced manager can optimize pricing strategies and occupancy rates, resulting in heightened rental income.  Furthermore, they ensure the property is meticulously maintained, pristine, and equipped with essential amenities, fostering favorable guest experiences, positive reviews, and ultimately, heightened booking rates.

Our dedicated Housekeeping team undergoes comprehensive training to promptly recognize any noticeable or significant damage to your property.  Upon identification, they promptly report such issues to our Account Management team for further assessment.

Subsequently, we handle each case individually, taking into account the severity of the damage incurred.  While we strive to address damages swiftly and effectively, our approach may vary depending on the extent of the damage.

It’s essential to note that some degree of minor wear and tear is typical in short-term rentals.  To safeguard against potential damages, we strongly recommend exploring short-term letting insurance options, and we’re readily available to assist you in this regard.  Additionally, as a precautionary measure, we encourage landlords to secure any valuables in their property.

At WG, we prioritize the protection and preservation of your property, and our proactive measures aim to mitigate and curtail potential risks associated with guest stays.

Our dedicated and proficient caretaking team at WG is committed to ensuring your property is impeccably maintained and guest-ready at all times that covers every corner of your property.

Our fully trained caretakers embark on a meticulous cleaning journey, leaving no surface untouched.  From dusting and vacuuming to mopping and sanitizing, we take care of all aspects of cleaning to ensure your property remains in “showroom” condition.

In addition to cleaning, our caretakers extends to ensuring the comfort and satisfaction of your guests.  We take care of the finer details, such as making up the beds with fresh linens and replenishing essential amenities.  Guests will find their needs catered to with amenities like toilet paper, shampoo, shower gel, tea, coffee, sugar, and even olive oil—all thoughtfully provided to enhance their stay.

By entrusting your property to our capable hands, you can rest assured that every aspect of cleanliness and guest comfort is taken care of with the utmost professionalism and attention to detail.  Our goal is not just to meet but exceed you and your guests expectations, ensuring that your guests have a memorable and enjoyable experience that warrants nothing less than a glowing 5-star rating.  There is no other aspect of our business that we pay more attention to than this landmark service.  It is our highest standard.

The feasibility of accessing your property for personal use depends on various factors, including the property’s annual revenue and other relevant considerations.  To gain a comprehensive understanding of the possibilities regarding personal usage, we encourage you to schedule a consultation call with us.

As a professional short-term rental (STR) management company, WG is committed to offering flexibility to property owners regarding the utilization of their properties for personal purposes.  However, this flexibility is subject to certain conditions, primarily ensuring that such usage does not disrupt existing bookings or maintenance schedules.

It’s essential for property owners to thoroughly review the management agreement provided by WG and discuss any plans or desires for personal use with our management team.  This proactive communication helps in preventing potential conflicts or issues that may arise due to overlapping schedules or expectations.

Furthermore, if property owners have any questions or concerns regarding the policies and procedures related to personal use, we encourage them to reach out to us promptly.  Our team is readily available to provide clarification, address any queries, and work towards finding suitable solutions to accommodate the needs and preferences of property owners.

By fostering open communication and collaboration, we aim to ensure a harmonious relationship between property owners and our management company, facilitating seamless operations, coordinating ownership window stays, and mutual satisfaction.

WG employs a multifaceted approach to advertise your property, ensuring maximum visibility and reach.  Through our direct partnerships with leading booking platforms, we list your property on each of them without any additional expenses on your end.  Furthermore, we go beyond traditional channels by showcasing your rental on platforms where self-listing may not be feasible.  This includes prominent platforms such as Google Vacation Rental, Expedia, Hopper Homes, and Homes & Villas by Marriott Bonvoy.  By leveraging these strategic partnerships, we aim to maximize exposure for your property and attract a diverse range of guests, ultimately optimizing your rental income and occupancy rates.

Determining whether your property is a good fit for WG depends on various factors. Here are some aspects to consider:

1. LOCATION:  WG has specific target areas or regions where we operate. Ensure that your property is situated in a location that aligns with our service coverage.

2. PROPERTY TYPE:  WG specializes in managing certain types of properties, such as single-family homes, apartments, condos, or vacation rentals. Verify if your property type is within our scope of expertise.

3. CONDITION & AMENITIES:  Consider the condition of your property and the amenities it offers. WG may prefer properties that are well-maintained, furnished, and equipped with essential amenities to ensure a positive guest experience.

4. RENTAL POTENTIAL:  Assess the rental potential of your property based on factors like demand in the area, occupancy rates, and average rental income. WG may be more inclined to work with properties that have strong rental potential.

5. COMMUNICATIONS AND EXPECTATIONS:  Communication is key in any property management relationship. Ensure that your expectations align with WG’s services and policies, and clarify any concerns or questions you may have during your initial consultation with us.

To determine if your property is a good fit for WG, consider reaching out to us directly to discuss your property details, inquire about our services, and evaluate compatibility based on your needs and our expertise.  Thank you.